Meals on Tour
1 month | Whimsical & AdobeXDImpact
Live in app with >4k users
Tour directors are responsible for all the moving parts of a tour.
Communicating with restaurants is a big pain point, due to managing traveler numbers, meal restrictions, and using tools that need consistent access to internet.
This was a quick project where I provided a visual solution for a feature in the Tour Director app.
Communicating with restaurants is a big pain point, due to managing traveler numbers, meal restrictions, and using tools that need consistent access to internet.
This was a quick project where I provided a visual solution for a feature in the Tour Director app.
Understanding the problem
Tour directors – people who create and execute the itinerary for an EF tour – currently manage tour meals on paper.
Communicating with restaurants is a large pain point while on tour, due to managing the number of mouths to feed, individual meal restrictions, and the reliance on wifi – which as many of us know can be spotty while traveling. The PM, UX researcher, and lead designer teamed up with me one afternoon to identify the problem we wanted to solve.
Tour directors – people who create and execute the itinerary for an EF tour – currently manage tour meals on paper.
Communicating with restaurants is a large pain point while on tour, due to managing the number of mouths to feed, individual meal restrictions, and the reliance on wifi – which as many of us know can be spotty while traveling. The PM, UX researcher, and lead designer teamed up with me one afternoon to identify the problem we wanted to solve.
Assumptions
- Some tour directors will have limited wifi the day of the meal.
- Not all tour directors will be as comfortable with technology.
- Travelers may prioritize food restrictions when choosing their meals.
- Restaurants will need multi-hour notice of the orders.
Requirements
- Must allow traveler responses
- Must allow tour director to edit meals
- Must allow indication of food restrictions/manual descriptions
- Must allow tour director to send orders to restaurant early
Low Fidelity Design
Keeping in mind the requirements, I sketched out potential user flows and needed views. There were two views to build: the tour director’s and the traveler’s.
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After finalizing a flow, I transferred the hand-sketches to Whimsical. The focus here was clarity, especially considering how not all of our users would be as technologically proficient as the average teenager.
Keeping in mind the requirements, I sketched out potential user flows and needed views. There were two views to build: the tour director’s and the traveler’s.
High Fidelity Design
High-fidelity wires were built in Adobe XD, as the EF Design Library is primarily in Adobe suite. The app is immensely minimal and clean in its UI, so I made sure the survey creation form fields were aligned with the other features.
High-fidelity wires were built in Adobe XD, as the EF Design Library is primarily in Adobe suite. The app is immensely minimal and clean in its UI, so I made sure the survey creation form fields were aligned with the other features.
Handoff
I walked the lead designer through the hi-fidelity prototype, and made small interaction adjustments to align more closely with other EF applications. The lead designer then received the finalized wires from my end to bring to the development team. Unfortunately, this was around the tail end of my time at EF, and I was unable to be there for the full development of the feature.
I did, however, meet a handful of Tour Directors in person during another research event and was able to validate the assumptions I had that informed the end design.
I walked the lead designer through the hi-fidelity prototype, and made small interaction adjustments to align more closely with other EF applications. The lead designer then received the finalized wires from my end to bring to the development team. Unfortunately, this was around the tail end of my time at EF, and I was unable to be there for the full development of the feature.
I did, however, meet a handful of Tour Directors in person during another research event and was able to validate the assumptions I had that informed the end design.